Data We Collect and Why We Use It
When you create an account on fcpo1, we collect the basic details you provide — your name, contact number, email address, and the payment method you choose to deposit with. JazzCash, Easypaisa, and Raast transactions generate transaction references that we retain to verify deposits, process withdrawals,
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and resolve any payment queries you raise with support. We also collect technical data from your device — your IP address, browser type, and session activity — to keep your account secure and ensure it's only accessed by you. This is standard practice for any mobile-first
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platform and helps us flag unusual login behaviour early. How your data is used: primarily to operate your account, process your payment transactions, and respond to support requests. We do not sell your data to third parties. Aggregated, anonymised usage data may be reviewed internally to
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understand how parts of the platform are used, but this contains no personally identifiable data. Data access and eligibility depend on your local law and the region from which you access our platform. We store data for as long as your account is active and for
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a reasonable period after closure, as required by any applicable financial or legal obligation. If you want to know what data we hold about you, or you'd like to request a correction, contact us through the support channels listed on this page. We aim to respond
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to data queries promptly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.